1
Good
evening
sir!
May
I
help
you?2
Yes.
I’m
checking
in
today.
My
name
is
John
Thomas.3
You
have
a
reservation
with
us?4
Uh,
yes
I
believe
I
do.
I
called
in
last
week.6
That
is
correct.
7
And
you’ll
be
staying
with
us
for
five
nights?
8
Yes,
I’ll
be
here
for
five
nights.
Maybe
more.10
Thank
you
very
much.11
My
pleasure.