1 Is this the Overview hotel? 2 Yes it is. 3 I would like to make a reservation for three nights. 4 Ok sir. I have your name. Is it John Roberts? And when will you be coming? 5 Yes it’s John Roberts. I’ll be there on the second. I think its a Tuesday. Until Friday. I check out Friday morning. 6 Great! Would you like a smoking or non-smoking room? 7 Non-smoking please. I can’t stand the smell of smoke. Could I also get a room with a view? 8 That would be no problem, sir. Ok, so you have a reservation for Tuesday for three nights. 9 Excellent. I’ll see you on Tuesday.
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